Check-in starts 15 minutes prior to a scheduled sail and the ship will depart promptly as scheduled. Passengers who have not checked in 10 minutes prior to cruise departure will forfeit their reservations. No refunds or rescheduling will be issued for passengers who miss departure.
Typically, we sail rain or shine. In the event of severe weather, it is up to the Captain to decide whether to sail, postpone or cancel. Please come dressed and prepared for an outdoor adventure.
All ticket purchases are final and nonrefundable unless a tour or sail is canceled by Tall Ship Providence. You can sell or give your ticket to someone else, or reach out to see if we can reschedule you for another time.
All ticket purchases are final and non refundable unless a tour or sail is canceled by Tall Ship Providence. However, we will be happy to assist you in rescheduling your tickets for another time, provided that you contact us at least 48 hours in advance of your scheduled event. Guests who miss departure for a sail will not be able to reschedule.
Yes, the US Coast Guard requires that there be enough life jackets aboard for every person. These are stored and only handed out in the case of an emergency.
Yes! Children and babies are welcome aboard the ship. For safety, we ask that you keep your children next to you at all times during the tour. The gangway and ladders may present a challenge to families visiting with small children. While our ladders are no more challenging than most playground equipment, the size of the gaps between the rungs may be difficult for small children.
For our smallest visitors, we suggest wearing your baby in a sling or harness for ease of maneuvering around the ship.
Remember, each person counts as one of your guests and must be ticketed, even babies. The Coast Guard takes the same position as Dr. Seuss on this one: “A person’s a person, no matter how small.” Tickets for children aged 2 & under are free.
Yes, you are welcome to leave your stroller on the dock of the Maritime Heritage Center. Make sure your stroller has brakes, as Tall Ship Providence is not responsible in the unlikely event that the stroller falls in the water.
Unfortunately, ships in the eighteenth century were not accessible to wheelchairs and Providence is not either. While we would love to accommodate guests with limited mobility, our gangway is narrow and access to the ship requires climbing steep ladders. If visitors are able to walk short distances, we will happily show them as much of the ship as possible.
The gangways are wide enough to accommodate walkers. However, there are a few steps that visitors must climb down at the end of the ship’s gangway to board the ship. Visitors need to be able to climb down the steps to board the ship. Similarly, climbing ladders are the only way to move between the decks. Our staff will do everything possible to assist guests who use a walker. If you use a walker and plan on visiting, we recommend you alert us before your visit by calling our ticket office at 703-772-8483 or emailing us at email@example.com.
Restrooms are available for use at the Maritime Heritage Center. We do have marine heads aboard the ship for use during our sails, but we recommend everyone use the restroom prior to boarding.
During your tour of Providence you will be climbing up and down ladders between decks. For this reason, we suggest that guests wear comfortable pants or shorts. Providence is a working ship, so we recommend flat shoes with non-slip soles and closed toes.
There is air conditioning and heat in the hold (below deck) and the Captain’s Cabin only. In the summer, our main deck is partially shaded from sun exposure during tours and other docked events. During winter months, the ship will be tented to protect from inclement weather.
You are welcome to take as many pictures as you like on a tour or sail, and we hope you will tag us on social media with #TallShipProvidence. Video is not permitted during the tour.
No outside alcohol may be brought on board. However, we sell a variety of beer, wines and spirits during sails.
Smoking (or vaping) of any kind is not allowed in any of our facilities.