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FAQ’s

General FAQs

 

  • What’s going on? Is the ship open for visitors?

We are temporarily closed while we complete the construction of our new Maritime Heritage Center. But worry not! Tall Ship Providence will reopen in June with all-new programming.

  • What time should I arrive for my cruise?

Check-in starts 20 minutes prior to a scheduled cruise and will depart promptly as scheduled. Passengers who have not checked-in 10 minutes prior to cruise departure will forfeit their reservations. No refunds or rescheduling will be issued for passengers who miss departure.

  • What if it rains?

Typically, we sail rain or shine. It is up to the Captain to decide whether to sail, postpone, or cancel. Please come dressed and prepared for an outdoor adventure.

  • Are there lifejackets aboard?

Yes, the US Coast Guard requires that there be enough lifejackets aboard for every person.  These are stored and only handed out in the case of an emergency.

  • Can I bring small children or babies aboard the ship?

Yes! Children and babies are welcome aboard the ship. For safety, we ask that you keep your children next to you at all times during the tour.  The gangway and ladders may present a challenge to families visiting with small children. While our ladders are no more challenging than most playground equipment, the size of the gaps between the rungs may be difficult for children under 5.

For our smallest visitors, we suggest wearing your baby in a sling or harness for ease of maneuvering around the ship.

Remember, each person counts as one of your guests and must be ticketed, even babies. The Coast Guard takes the same position as Dr. Seuss on this one: “A person’s a person, no matter how small.”

  • Is the ship ADA compliant?

Unfortunately, ships in the eighteenth century were not accessible to wheelchairs and Providence is not either. While we would love to accommodate guests with limited mobility, our gangway is narrow and access from deck to deck aboard ship is via steep ladders. If visitors are able to walk short distances, we will happily show them as much of the ship as possible.  Trained service animals are allowed onboard.

  • Where are the closest public restrooms?

The closest public restrooms are located right next to our Ticket Office and Gift Shop on the Transit Pier, right next to the Water Taxi’s ticket office.  We recommend everyone use the restroom prior to boarding.

  • What should I wear for my visit aboard Providence?

During your tour of Providence you will be climbing up and down ladders between decks.  For this reason, we suggest that ladies might be most comfortable in pants or shorts.  Providence is a working ship, so we recommend flat shoes with non-slip soles and closed toes.

  • Is there air conditioning/heating aboard the ship?

There is air conditioning and heat in the hold (below deck) and the Captain’s Cabin only.  In the summer, our main deck is partially shaded from sun exposure during tours and other docked events.  During winter months, the ship will be tented to protect from inclement weather.

  • May I take pictures or video during the tour?

You are welcome to take as many pictures as you like during the tour, and we hope you will tag us on social media (#TallShipProvidence)! Video is not permitted during the tour.

  • Can I bring my own alcohol onboard?

We do sell a variety of beer, wines, and bubbly. Our liquor license does not allow for any type of outside alcohol to be brought on board.

  • What if I need to cancel?

Our cruises do not allow for cancellations.  You can sell or give your ticket to someone else.  In the event that TSPF needs to cancel a cruise, we will try our best to reschedule you for another date.  If no other date is suitable, all monies will be refunded.